Today, the digital transformation of traditional management and service structures and their restructuring on mobile platforms as “real-time” and “location-based” shows itself all over the world with the concept of “uberization”. Calling this change, the concept inspires newborn startups, and even the century-old giants direct themselves to strategies that will enable them to question themselves and keep up with the new digital age.
Especially “Logistics” is among the sectors that meet the advantages of this dynamic change at the forefront. The new management vision, new management opportunities and benefits created by digital transformation are too many to ignore… High-tech ERP and CRM systems form the information infrastructure, “appropriate and correct vehicle” matched automatically, filtered by logistics artificial intelligence algorithms, and transportation processes An extraordinary logistics management approach, all of which can be accessed from the “user-friendly” and “company-specific” management screens, that can both instantly monitor the movement of the cargo from the digital map and intervene immediately, is coming and is happening rapidly all over the world.
This new transformation trend, which covers the whole world, is also a completely different opportunity for countries whose logistics sector is fragmented and relatively lagging behind. “Big data”, “ERP & CRM”, “artificial intelligence (AI)”, “BOT algorithms”, “internet of things (IoT)”, “mobile device and applications” etc. The global accessibility of digital technology and the equality of opportunity it creates provide a great opportunity for many countries to catch the change spirit of the time and step forward.
One of the countries that caught the wind of this global change is India, which is known for its power in information technologies. First of all, if we look at the current structure of the Indian logistics industry, it is seen that the industry is fragmented and far from institutional functioning, multi-layered taxation is applied in the transportation stages, poor communication opportunities especially increase the management costs excessively, and conditions that cause long waits and delays are struggled.
Right at this stage, an important transformation that can create a solution to the problems of the Indian logistics industry is making itself known. It is seen that this digital transformation, called “Uberization”, has begun to change the old management structure and understandings in the Indian Logistics industry. Indian logistics startups such as ReturnTrucks, Rivigo, Delhivery and Blackbuck, which caught the right trend at the right time, have already started to raise both the Indian economy and the Indian logistics and supply chain quality with the service that makes a difference to their sectors.