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FREQUENTLY ASKED QUESTIONS
Carriers
Shippers
What is TIRPORT?
What is TIRPORT?
It is a digital platform that allows you to find loads suitable for the qualifications of your truck, at the desired location and time, without commission, from the TIRPORT YükCEPte application on your smartphone, to bid on the desired load and to plan the return load.
How can I be a TIRPORT member?
How can I be a TIRPORT member?
Is this a paid subscription?
Is this a paid subscription?
Membership to TIRPORT is free.
What information and documents are required to become a member?
What information and documents are required to become a member?
You must register your GSM number to become a member, your Driver’s License, SRC documents and your vehicle’s information and documents to the TIRPORT YukCEPte application in order to bid for transport listings.
For what purpose are the information and documents requested during membership required?
For what purpose are the information and documents requested during membership required?
Information/documents requested during membership are requested due to legal obligations.
How can I bid on listed shipments?
How can I bid on listed shipments?
You can view the details and place an offer by tapping on the shipment you are interested among the shipment requests in the TIRPORT YukCEPte application.
When and how do I receive my freight payment?
When and how do I receive my freight payment?
After you complete your transportation and your delivery is digitally approved by the cargo owner, your payment is made by TIRPORT to your account within 24 hours.
What happens if my transport is canceled by the shipper?
What happens if my transport is canceled by the shipper?
You can get support by calling our Smart Call Center at 0850 847 76 78.
How are problems with shipment resolved?
How are problems with shipment resolved?
TIRPORT Smart Call Center provides 24/7 technical and operational support.
How is TIRPORT different from other load finding platforms?
How is TIRPORT different from other load finding platforms?
With its location-based and real-time technologies and operational power, TIRPORT allows you to make comprehensive planning by presenting not only suitable loads but also return load alternatives. With its business partners network, it offers the opportunity to reach many products and services easily and conveniently.
What is TIRPORT?
What is TIRPORT?
TIRPORT is a digital platform that allows you to manage your shipments in real-time, location-based end-to-end, access live delivery reports, be instantly notified of delays and disruptions, and have easy access to the trucks you need.
How can I be a TIRPORT member?
How can I be a TIRPORT member?
You can become a member by completing the membership steps on www.tirport.com. After your company information is verified, your membership will be activated.
Is this a paid subscription?
Is this a paid subscription?
Membership to TIRPORT is free. Additional service requests are subject to charges.
What is the service fee of TIRPORT?
What is the service fee of TIRPORT?
You can get detailed information on this from our Smart Call Center at 0850 847 76 78.
How does TIRPORT carry out Spot Market shipments?
How does TIRPORT carry out Spot Market shipments?
TIRPORT offers you a freight offer for the shipment you need, and if you accept it, it matches you with the most suitable member carrier with artificial intelligence supported technologies. It allows you to monitor, manage and report the entire process end-to-end location-based and real-time.
How do I make freight payments?
How do I make freight payments?
With TIRPORT, you can make your freight payments by Credit Card, Money Order/EFT. In addition, you can easily manage and report all your payments.
What if my load is damaged?
What if my load is damaged?
The shipments you make with TIRPORT are safe through our insurance business partners. Additional insurance coverages can be included upon your request.
How does TIRPORT ensure the safety of shipment?
How does TIRPORT ensure the safety of shipment?
TIRPORT allows you to monitor your shipments in real time from custom dashboards, manage the entire shipment process from loading to delivery, and be instantly notified of delays and disruptions with warnings.
Official documents of trucks and carrierss are digitally recorded and verified at TIRPORT.
Periodic performance evaluations of carriers with TIRPORT are made. carriers with low performance and reliability are not included in the TIRPORT network.
What happens if I cancel my transport?
What happens if I cancel my transport?
You can get support by calling the TIRPORT Smart Call Center at 0850 847 76 78.
Can I register my suppliers to TIRPORT?
Can I register my suppliers to TIRPORT?
You can register your suppliers in TIRPORT, manage them and report their performance.
How can I access my archived shipment history?
How can I access my archived shipment history?
You can access your past shipments in the “Completed Shipments” section on your management panel.